Total Property Service

Services / Frequently Asked Questions

Frequently Asked Questions

Total Property Services Enterprise LLC — West Palm Beach, FL and surrounding areas

1. Pressure Washing

What surfaces can you pressure wash?

We pressure wash driveways, sidewalks, patios, decks, roofs, exterior house walls, fences, parking lots, and more.

Is the estimate free?

Yes, all our estimates are completely free, with no obligation.

How can I request an estimate?

You can call us, text us, or fill out the form on our website with photos of the area to be cleaned.

How long does a pressure washing job take?

It depends on the size of the area, but most residential jobs are completed in 1 to 3 hours.

Do you use hot water or cold water?

We have both hot water and cold water equipment, and we use whichever is most effective based on the type of dirt, mold, or stains.

Is pressure washing safe for my home or business?

Yes, we adjust the pressure according to the surface (concrete, wood, stucco, roof, etc.) to avoid any damage.

Can you remove oil, mold, or rust stains?

Yes, we use specialized detergents along with the right pressure level to remove tough stains from oil, mold, rust, and algae.

Do you offer service for businesses or only residential?

We offer both residential and commercial service, including parking lots, business storefronts, and common areas.

How often should I pressure wash my property?

We recommend every 6 to 12 months, depending on climate, nearby vegetation, and how much the area is used.

What payment methods do you accept?

We accept cash, bank transfer, and credit/debit card.

What is your service area?

We serve West Palm Beach and nearby cities within a several-mile radius.

Do you work around my schedule?

Yes, we work with your preferred date and time based on availability on our Schedule, so we can find a time that's convenient for you.

Are you licensed and insured?

Yes, we are licensed and carry commercial insurance, including General Liability coverage, for your protection and peace of mind.

Do I need to be present during the job?

It's not required, as long as we have access to the area and to water/electricity if needed.

What happens if it rains on the scheduled day?

We reschedule at no extra cost for the next available day.

Does the price include cleaning products?

Yes, the estimate includes labor, equipment, and any products needed for the job.

Do you guarantee your work?

Yes, if you're not satisfied with any treated area, we'll come back and fix it at no additional cost within a reasonable time frame.

2. Junk Removal

What types of items can you remove?

We remove furniture, appliances, construction debris, yard waste and branches, general trash, scrap metal, and bulky items.

Is the estimate free?

Yes, all estimates are free, whether based on photos or an on-site visit.

How is the price calculated?

The price is mainly based on how much space the items take up in the truck/trailer, and in some cases the weight or type of material.

Do you pick up appliances and mattresses?

Yes, we pick up appliances, mattresses, furniture, and almost any item that isn't hazardous.

Do you remove construction or remodeling materials?

Yes, including debris, wood, drywall, tile, and demolition leftovers.

What items can you NOT pick up?

We cannot pick up hazardous materials such as liquid paint, chemicals, asbestos, industrial batteries, or medical waste.

Do I need to have everything ready before you arrive?

Not necessarily. If the material is accessible, we'll load it ourselves; we also offer a "you point, we haul" service.

How long does the service take?

Most jobs are completed the same day, anywhere from 30 minutes to a few hours depending on the amount of items.

Do you work with commercial or rental properties?

Yes, we work with homeowners, property managers, contractors, and businesses.

Do you work with commercial or rental properties?

Yes, we work with homeowners, property managers, contractors, and businesses.

What payment methods do you accept?

We accept cash, bank transfer, and credit/debit card.

Do you recycle or donate items?

Whenever possible, we set aside items in good condition for donation and recycle materials like metal.

Do you recycle or donate items?

Whenever possible, we set aside items in good condition for donation and recycle materials like metal.

What is your service area?

We serve West Palm Beach and nearby cities within a several-mile radius.

Can I schedule same-day service?

Depending on availability, yes, we can often offer same-day or next-day service.

Do you work around my schedule?

Yes, we work with your preferred date and time based on availability on our Schedule, so we can find a time that's convenient for you.

Are you licensed and insured?

Yes, we are licensed and carry commercial insurance, including General Liability coverage, for your protection and peace of mind.

Do I need to be present?

It's not required if we've already coordinated which items to remove and payment has been arranged in advance or by transfer.

Do you do full property cleanouts?

Yes, we offer full property cleanouts, including garages, sheds, yards, and entire homes.

3. Landscaping

What landscaping services do you offer?

We offer lawn mowing, trimming of shrubs and small trees, weed removal, garden cleanup, mulch installation, and general lawn/landscape maintenance.

Is the estimate free?

Yes, the estimate is completely free.

Do you offer recurring service or only one-time jobs?

We offer both: weekly, bi-weekly, or monthly maintenance plans, as well as one-time jobs.

Do you work with residential and commercial properties?

Yes, we serve homes, businesses, HOAs, and rental properties.

Do you clean up leaves and branches after the job?

Yes, we always leave the area clean, including removal of clippings, leaves, and branches.

Can you design or install new landscaped areas?

We can help with basic improvements such as plant placement, mulch, and flower bed cleanup; for larger designs, we evaluate on a case-by-case basis.

How often do you recommend mowing the lawn?

Generally every 1 to 2 weeks, depending on the season and type of grass.

What equipment do you use?

We use commercial-grade equipment: mowers, edgers, blowers, and professional trimming tools.

Can you work on large or commercial properties?

Yes, we have the right equipment for properties of any size, including commercial lots.

What payment methods do you accept?

We accept cash, bank transfer, and credit/debit card.

What is your service area?

We serve West Palm Beach and nearby cities within a several-mile radius.

Do you offer monthly maintenance contracts?

Yes, we offer recurring maintenance plans with a fixed monthly rate.

Do you offer monthly maintenance contracts?

Yes, we offer recurring maintenance plans with a fixed monthly rate.

Do you work around my schedule?

Yes, we work with your preferred date and time based on availability on our Schedule, so we can find a time that's convenient for you.

Are you licensed and insured?

Yes, we are licensed and carry commercial insurance, including General Liability coverage, for your protection and peace of mind.

What happens if it rains on the scheduled day?

We reschedule the service at no extra cost for the next available day.

Do you remove yard waste (branches, leaves, grass clippings)?

Yes, disposal of green waste is included in the service.

Do I need to be home during the service?

It's not necessary, as long as we have access to the area being serviced.

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